Terms and Conditions

      • GAYM Entertainment and Venue House Policies applies at all time
      • Some venues may have an NSW Government mandated closure period, where no alcohol can be purchased during that time.
      • All ticket & door sales are final, with no refunds; with the exception of event cancellation due to force majeure, or where required under Australian Law, including Australian Consumer Law.
      • Name changes may be possible via the issuing ticket partner. Fees may apply.
      • GAYM Entertainment is not responsible for any loss, damage or theft that occurs at the event, including (but not limited to) personal items in the cloakroom or lost property.
      • Photos and Videos may be recorded at this event. Your attendance grants permission to be in these photos or videos, which may be used for archival or promotional purposes.
      • Strobe lighting, haze machines and pyrotechnics may be used at this event.
      • Events may include scare zones and/or jump scares. Participate at your own risk.
      • Tickets can be purchased via official ticket partners only. 
        Any tickets purchased through a third-party vendor, may not be valid. Tickets made available through third-party vendors may be cancelled at the suppliers’ discretion.
      • Pass Outs may be available at some events, please see venue staff for more details. Re-entry to the event is subject to capacity and RSA.
      • Costumes, props or accessories that may cause potential danger to other guests may be confiscated by the venue. This includes fake/prop weapons.
      • Inappropriate or offensive costumes may result in refusal of entry and/or removal from the event.
      • GAYM Entertainment reserves the right to ban individuals from all GAYM Entertainment events and venue partners.
      • Terms & Conditions are subject to change
     Entry into events:
      • All events are 18+, unless otherwise specified.
      • ID Scanners may be in use. Valid Proof of Age ID is required upon entry – driver’s Licence, Proof of Age Card, Passport or Australian State/Territory Digital ID. Screenshots, photos & scans will not be accepted.
      • State applicable RSA Standards apply at all times.
      • Ticket holders have guaranteed entry before midnight
      • Ticket holders have priority entry after midnight (one in, one out if the event is at capacity)
      • Venue staff & GAYM Entertainment reserve the right to refuse entry or remove patrons from the venue
      • Any rude or anti-social behavior will not be tolerated and may result in bans from GAYM Entertainment events and partner venues


    Featured Performers/Entertainment:

      • Whilst every effort is made to ensure that all advertised performances and entertainment occur, GAYM Entertainment reserves the right to change the published line-up of performers and/or entertainment without notification to you: this includes but is not limited to; featured performers and any other type of attraction or form of entertainment featured in the Supplier’s promotional materials. 
      • You agree that all tickets are solely sold and purchased for the experience of the event(s) and not for the purpose of being entertained by a featured performer or a promoted form of entertainment.
      • For safety of all patrons, some venue areas may be subject to capacity restrictions. Please follow the directions of staff and security.